MANAGED IT SERVICES
Managed IT Services is an innovative approach of providing Business IT Support where an IT Service Provider proactively monitors and remediates
(resolves) issues with the client network, servers, desktops, and all networked IT Infrastructure.
Traditional IT Support, also referred to as
"break-fix" was a reactive approach to solving IT problems that a business faced. When something stopped working, support would be called upon
to investigate the cause and fix it. This led to a huge lag time between the problem occurrence and its resolution.
The Managed IT Services approach continuously monitors a client network for problems using advanced monitoring tools. The IT Support team is
immediately and automatically notified when a problem occurs, and can act fast to resolve it, most times even before end-users are impacted.
Alps Technology Solutions is a leading Managed IT Services provider in the North Texas area, using remote monitoring and management
technology to maintain a healthy client IT network.
Alps Managed Services Include:
Proactive Desktop Monitoring
Proactive Server and Network Monitoring
Unlimited Remote Support
Alps Support Center
Hosted Cloud Services
Anti Virus Management
Backup and Disaster Recovery
IT Budgeting Services